Tour bus companies are integral to both the mobility and sightseeing sectors, connecting tourists with the people and place of unfamiliar destinations. By facilitating expansive exploration, they not only enhance the visitor experience but also thrive as profitable businesses. But as readers of this blog know, mobility is changing. As such, when mobility changes, tour […]
On the business & technology of digitally operated tourism & hospitality experiences
Differentiate from what? Tour bus operators now have more clarity on what mobility changes are coming
May 2nd, 2024 by Alex Bainbridge
10 questions to ask candidates in an AI tourism job interview
February 13th, 2024 by Alex Bainbridge
I am thinking about hiring. Not actually hiring, but thinking about hiring. So with that in mind, I have pulled together some questions that I could ask in a job interview. The more senior you expect to be, the more of these questions I expect you to be able to give a good answer to. […]
What should sightseeing OTA marketplaces do about AI?
January 3rd, 2024 by Alex Bainbridge
The new year period is a time of reflection. With that in mind, I realised that most of my recent focus has been on what can startups do with AI, or what can tour operators do with AI. But what about the current generation OTA marketplaces, how can they adapt to AI? Are they destined to […]
GetYourGuide Originals in the AI era
December 18th, 2023 by Alex Bainbridge
If it hadn’t been for the pandemic, the 2019 version of the GetYourGuide Originals would likely be in place providing 50% of GetYourGuide’s current net revenues, their IPO would have happened, the executive team would have retired to their Swiss lakefront homes, and everyone else would be scrambling to work out how to compete against […]
Big tech is winning using AI for destination experiences. The sightseeing sector needs to talk
October 18th, 2023 by Alex Bainbridge
Last week I went to the Arival conference in Orlando and I was surprised by the reaction to the content. Some tour operators were saying too much AI in the schedule. Well I have news for you, your upstream big tech partners are winning AI and you are not part of their plans. Tomorrows experience economy […]
